Elevating self-esteem ⁠Kindling the desire for natural beauty

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SHIPPING POLICY

We offer free delivery within five working days, on orders of Rs. 2,000 and above in selected cities. For orders of below that amount, 250 PKR shall be charged for each order. Please make sure to check and verify that your delivery address falls in the coverage area before placing the orders.

Your parcel’s tracking number will be shared with you via email, promptly upon dispatch. You may track the progress of your parcel in real time, via the respective courier’s website.

TERMS

  1. We encourage all our clients to review the orders carefully, before pressing submit; as any subsequent changes then, become quite impossible for us to entertain.
      If you would like to request any changes to your order, it is imperative that you contact us immediately via Email (info@genzheal.com) or the Website Chat / Contact Form.
  1. GenZHeal reserves the right not to fulfill the orders for customers who have refused their own prior CoD parcels in the past. This is done to preserve the quality of goods sent to each of our valued clients.

RETURN POLICY

If you encounter any issues with your order, please reach out to us over email clearly mentioning the problem(s) within 24 hours of product delivery.

ORDER ISSUES

Please inspect your order upon reception and contact us immediately if you have received the wrong item. We will promptly make it right.

Free shipping for billing over ₨2,000
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